FAQs

Find the answers to the most common questions regarding Group E-Travel and our services.
If your questions are still not answered, please give us a call at 321-517-8876 or email us at info@Groupetravel.com.

General Question

Yes, we are certified with IATAN and CLIA. We also hold a $2M general liability insurance policy and E&R insurance.

No. New Norm Travel cater to anyone looking to travel. Our ideal clients tend to be the professional man or woman that would like to step away from their day-to-day reality and see the world.

We are no longer accepting any new requests for private travel quotes.

Other Question

New Norm Travel is a full-service on-line travel company that makes travel arrangements for individuals and groups. New Norm Travel is owned by Premier Travel One.

Yes. We are looking for Interns. We hire interns for college credit for the Fall, Spring and Summer semesters. Interns must be studying in the field of marketing or business.

Payment Question

For group events, we accept online payments or mail in payments. We accept Visa, Mastercard and Discover. For mail-in payments, we accept personal checks, money orders and certified checks. Please note personal checks will not be accepted 60 days before event to commence. For individual reservations (private reservations), we accept credit card authorization forms and credit card over the phone with a 3.5% fee.

No, we do not provide refunds nor do we transfer money. Each client is required to accept our Terms and Conditions before reservation is accepted. To protect your investment, each and every client is encouraged to purchase travel insurance.

Reservation Question

Yes, you can make reservations for any event at any time as long as the reservations are still open. You will need to make the first deposit and then every month make monthly payments.

 TEST Once you make your reservation, you will receive an account summary. Your account summary will list your monthly payment plan. This is set up by default to charge your credit card every month, or you can choose to turn off the automatic monthly billing option.

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